We value our relationship with you and assure your satisfaction. We stand behind the quality and workmanship of everything we sell.

 

Plants
Plants are healthy and in optimal condition when shipped. You may return plants within 3 days of receipt if you feel that you have received plants that are not healthy, for a refund, credit or exchange at the discretion of Cattail Creek Gardens LLC (minus shipping & handling). Plants must be returned to Cattail Creek Gardens LLC, 18250 Cattail Creek Ln, Montpelier, VA 23192 USA.

 

Other Merchandise
You can return other products for any reason in its original condition within 30 days of its receipt for a refund, credit or exchange at the discretion of Cattail Creek Gardens LLC (minus shipping & handling). Please ship items back within the 30 days. Items must be returned to Cattail Creek Gardens LLC, 18250 Cattail Creek Ln, Montpelier, VA 23192 USA .

 

Damaged Items
If an item you receive is damaged or defective, please notify us within 2 days of receipt. Send an email to mail @cattail-creek.com to arrange the return or replacement of a defective item.